HealthIQ AI
Data Deletion Policy
You can delete your account and associated data at any time.
1. Delete from inside the app (recommended)
- Open the app and go to Profile (bottom-right tab)
- Tap "Delete account"
- Confirm
This immediately deletes your sign-in account and profile. If the app asks you to sign in again first, that is a security requirement — sign in and repeat the steps.
2. Delete by email
If you can no longer access the app, email rxalphatech@gmail.com from the address linked to your account with the subject "Delete my account". We will verify the request and delete the account.
3. What gets deleted
- Your sign-in account (email/Google credential)
- Your name, email, country and health profile (metrics, goals, restrictions, medical conditions, allergies)
- Your scans (including uploaded food photos), meal logs, water and weight logs, diet plans, shopping lists, weekly AI reports, and notification tokens
Deletion of all records completes within 30 days of the request. Backups roll off automatically within a further 30 days.
4. What may be retained
- Anonymous, aggregated analytics and crash statistics that cannot be linked back to you
- Records we must keep to comply with law, if any
5. Partial deletion
You don't have to delete everything. In Profile → Edit health profile you can remove individual data (e.g. clear your medical conditions or allergies) while keeping your account.
Questions about deletion? Email rxalphatech@gmail.com.